Team and executive coaching.

Get higher performance, rest better, work well with others.

I work with groups or individual clients. After possible problems or areas for improvement are recognized, I provide tools and assistance to introduce possible changes and improvements.

  • Adapt faster to new roles and associated changes and expectations,
  • Manage or be part of a demanding or cross-functional team,
  • Improve how to anticipate future needs of new and existing internal and external clients,
  • Pitch complex or important ideas with influence and handle high priority situations.

What I bring

  • Experience I got through at least 5 years coaching startup teams and founders, running seminars for executives, bringing focus in chaotic and very imperfect world,
  • A unique life experience that has cultivated creativity and perseverance, along with the ability to develop these capacities in others,
  • A profound appreciation of the critical role of technology in organizations,
  • Access to a worldwide network of valued thought leaders
  • Personal and professional sensitivity that ensures safe atmosphere.

What is my coaching process

When working with clients as a coach, I give them the opportunity to go safely through changes, prepare for opportunities and get ready to face difficulties. Example areas cover: changing teams or becoming a first-time manager, managing cross-functional teams, working on new and high potential, but risky ventures.

Targeted outcomes

  • Establishment of ways to introduce and monitor the process of changing attitudes and behaviors,
  • Using coaching process to discover hidden opportunities in the market,
  • Engagement of team members, direct manager, and if possible clients in the process,
  • Safe elimination of useless habits acquired over time,
  • Summary of results and planning for the future.

Employee engagement

Working with employees, their managers and providers to reduce unnecessary stress, complexity and improve trust. I make processes and interaction simpler and build internal motivation.

Outcomes…

  • Better communication with less errors and time waisted,
  • Faster decisions because of trusted relations,
  • Better engagement with purpose and internal motivation.

Customer experience

Work on processes to bring more clients and increase retention by quality experience during sales, product or service delivery and support. I pay attention to human and technology sides of the processes and interactions.

Outcomes…

  • Building customer loyalty with quality brand experience,
  • Improving sales and negotiation skills to bring new clients,
  • Using and understanding technology afecting customer experience.

Cross-functional team building

Work with diverse, cross-functional teams to improve their understanding and communication and collaboration. I bring technology, project management and process improvement experience to speed up work, eliminate conflicts, and reduce errors.

Outcomes…

  • Creating cross-functional teams as drivers of innovation,
  • Elimination of internal competition between the teams,
  • Building the skills to create self-organizing team processes.

Technology management and design

Experience as a developer, architect and analyst, I help with requirements, technology selection and user training. I enable teams to work together to understand the requirements to avoid costly changes, exceeded budgets and delayed time to market.

Outcomes…

  • Using Design Thinking to create products and services,
  • Choosing technology and process for the best results,
  • Bringing customers and the company to grow sales and development.

Coaching as I do it

1. Introductory meeting with the coachee

The goal of this meeting is the introduction of the coach and the coachee, learning about the coaching approach and deciding about the future work.

2. Preparation for the future work

As part of the preparations for further work, the coach and coachee work together in:

  • Establishing an initial baseline, desired outcomes and coaching goals,
  • Collecting additional information about attitudes and behaviors that are meant to be strengthened with coaching,
  • Setting up the final form and best methodology for the project.

Delivery format

  • Meeting with the coach: 45 – 60 minutes.
  • Meeting participants: The coachee, the coach and the coachee’s manager (optionally)
  • Presence of the coachee’s manager is meant to allow a shared discussion of the goals of the coaching engagement. Benefits for the coachee: clarity in relation to the expectations from the manager. Benefits for the manager: the ability to support the coachee in everyday work.
3. Coaching sessions

These sessions cover goals and issues established during the preparation meeting. Working methodology: depending on needs, involves the following elements

  • Discussion based on the GROW methodology, which aims to make the person aware of the context of the situation/problem, seeking possible solutions and deciding to take very concrete action steps,
  • Simulations, meaning practicing particular situations/cases in order to analyze them to find the best ways of acting/responding.
  • Every session finishes with the personal Action Plan for the near-future. At the beginning of the next session the coachee gives a brief notice on the progress.

Steps for ensuring long-term impact…

  • Meeting of the coachee and his or her direct manager in order to inform about the results and the Action Plan,
  • Meeting or a call between the coachee and the manager to discuss potential areas of support useful for the coachee,
  • 30-minute call after 3 months with the coachee to discuss the progress on the final Action Plan,